Make sure that your letters have a balance on them (maybe just attach their statement to the letter?). Then you won’t need to bombard them with additional letters.

Hope it works out!

Hi Thom, I’ve been in the cleaning business for over 10 years and downsized a lot due to the economy back in 08. I recently have a client that we’ve had for over 8 years who most recently changed their head of accts payable. They are a med size client and my invoice is payable upon receipt, which was always met. However, since their change of command back in Oct, I was told that they have up to 30 days to pay me. So, like what you mentioned in your blog here, I changed my invoice to get paid before the job was done. I now invoice on the 1st of the month, their suggestion either invoice then on the 1st of the month or the last day of the month (they have 30 days to pay me. As to date I have not received Nov, nor Dec. They were late on Oct, which I picked up in person. I spoke tio the new accts payable person before Christmas break and was told sorry, they have been making a lot of changes and he would get a check cut and signed that Friday. I am in now in the process of sending out my friendly reminder for Nov past 60 days late and including Dec reminder (same letter) past 30 days late. Is it OK to send reminder for both months and is it OK to send new Jan statement of which I should have sent yesterday in lieu of Jan 1 with my friendly reminder letter?